Return and Warranty Information, Terms and Conditions


Warranty and Returns

All returns need a return approval from the manufacturer. Returns must be reported within 30 days of order receipt. Please inspect all items immediately upon receiving them. All returns are subject to a 15% restocking fee with the exception of damage and manufacturing flaws.

Damage Policy

Please inspect all packages for any visible or concealed damage immediately upon receipt. Please note any damages on the delivery receipt before signing. If for any reason you are unable to inspect the package at time of delivery, please note: (SUBJECT TO INSPECTION) on the delivery receipt and inspect it asap. If damage is found, do not refuse shipment, retain all packaging material and contact us immediately(within 7 days) and we will send replacement pieces asap.


The manufacturer will take full responsibility in the claim, replacement, repair, return, etc when damage is noted at delivery. If damage is found after delivery and it reported within 7 days, the consignee may be responsible for the claim and some additional charges that may occur. The manufacturer may also file a claim on the consignee behalf if requested.If damages are found after 7 days of receipt, it is the consignee’s full responsibility for the claim and damage.


Terms and Conditions

Disclaimer of Liability

By purchasing any product from Country  Cupolas and Weathervanes, the customer agrees to our Terms and Conditions, and our Liability clause:  Country Cupolas and Weathervanes, its owners, employees and representatives are not responsible for the proper use or installation of any product.  The products we carry are hand-made and we cannot guarantee the time when the product will be available, or when it will be shipped.  Special order items (including cupolas) will be charged to your credit card at the time you place your order. The customer assumes all responsibility for the proper use and installation of all products.  The customer assumes all liability for any damages to people and/or physical property in the use and installation of all products purchased from Country Cupolas and Weathervanes. Country Cupolas and Weathervanes are not responsible in any form, directly or indirectly, for damages or injuries to people or damage to personal property arising from the purchase of any products from Country Cupolas and Weathervanes.  The sole responsibility for the proper use and installation of products purchased from Country Cupolas and Weathervanes rests entirely on the customer, or his representative, who purchases our products, or the person(s) who uses or installs our products.   By completing your order, you agree that Country Cupolas and Weathervanes is not responsible for the accuracy of product descriptions made by the manufacturer of any product and that Country Cupolas and Weathervanes does not assume any liability for any damages, directly, indirectly, or incidentally resulting from the purchase or use of any product purchased.  If you fall off a roof or injure yourself while mounting a weathervane or cupola - it's not our fault.  The customer, his survivors, and assigns agree not to hold Country Cupolas and Weathervanes responsible for any damages, and the customer agrees to pay for any and all court costs and legal fees resulting from any litigation or law suits filed against Country Cupolas and Weathervanes, its owners, employees or representatives. 

Country Cupolas and Weathervanes is not responsible for pricing errors and typographical errors or the accuracy of product photographs.